This is our frequently asked questions page, where you can find relevant answers to the most common questions that our office receives. If you have an additional question that you do not see listed below, please head over to the contact tab and submit it to us. We will be more than happy to answer all your questions!
Note: Replies may take anywhere from 24-48 hours. We appreciate your patience and understanding.
How will I know if services are covered ?
The Innovative Wellness Center accepts a wide range of insurance carriers such as Highmark, UPMC, Cigna, UHC and much more. However it is the patient's responsibility to reach out to an insurance company to ensure that both, Heather Pavlinsky and the Innovative Wellness Center are considered in-network before scheduling an appointment with our practice. Also, please be advised that being considered in-network does not guarantee coverage of rendered services. Insurance companies will base levels of coverage on medical necessity.
In the event that an individual is also interested in joining our medical weight-loss program, please be advised that the Innovative Weight-loss Center LLC. has its own TAX ID# that is not in-network with any insurance companies. With that being said, individuals coming in for the program will be expected to pay our cash price. If interested in learning more about our self pay pricing, please call 724-635-0147 and speak with one of our highly trained customer service representatives!
Finally, we ask that individuals who see Heather Pavlinsky for both, Primary Care and Medical Weight-loss specify when scheduling with the front desk, what service they wanted rendered at the visit so our facility can bill accordingly. We thank you for your continued support and look forward to helping you become stronger and healthier!
If you are not in-network and/or I am uninsured can I still come to your facility?
Yes. However, please be advised that pricing for uninsured and not in-network patients will be based on a coding system. For more information, please call 724-635-0147.
What is your cancellation policy?
Although we understand that emergencies can happen, we kindly ask that individuals provide us with at-least a 24-hour notice if they are unable to keep their appointment. If the 24-hour notice is not given and/or an individual does not show for the scheduled in-office appointment, a $50 missed fee will be drafted out of the individual's account. We do require a credit card on file to implement this policy. However, if you would prefer to set-up a different payment plan, it is your responsibility to advise the front desk.
If a new patient to the practice misses and does not provide a 24-hour notice, that individual will have to pay the missed fee before he or she is able to reschedule.
If I am interested in multiple services from your facility, do I schedule separate appointments?
In the event that you are interested in other services under the supervision of Heather Pavlinsky, it is your responsibility to advise the front desk when scheduling. This is to ensure that we are blocking enough time in the schedule for Heather. Our office cannot guarantee that there will be enough time in her schedule for an individual to be seen for multiple services at one appointment. However, we will try our best to discover a date and time that accommodates everyone's schedule.
Where are you located?
322 Armbrust Road (Scenic Link Offices) Suite 102 - Youngwood, PA 15697
** Get on depot street, cross over the train tracks and head up the hill
** Once up the hill, you will see WCCC on your right
** Keep driving on that road and then you will come to a little curve in that road
** On that curve we are on the left in the scenic link offices with orange cones
** This is directly across from the magistrate's office
** When in the parking lot, we are on the bottom right suite 102
Who is your collaborative / Medical Director?
Aldino Pierotti MD
Anti-Aging & Longevity Center
5840 Ellsworth Ave Ste 304, Pittsburgh, PA
Tele: (412) 404-2939
What are your COVID-19 Regulations?
1) All Individuals who feel ill and/or recently exposed to someone with COVID-19 must make the office aware of this and either schedule a virtual visit or reschedule their appointment to a later date.
2) In accordance with the Pennsylvania Department of Health, we REQUIRE all individuals to wear a mask upon entering and leaving the facility.
If you have a medical condition that prevents you from wearing a mask, kindly advise the front desk before the appointment and we will accommodate your needs the best we can. If Heather is not your PCP, we ask that you bring a medical note from your doctor explaining your condition for documentation purposes.
3) Please limit the amount of individuals coming to the appointment, as we are trying to limit the amount of exposure for both our staff and other patients that may be waiting to be seen. In the event that another individual would need to accompany the patient to his or her appointment, please make the front desk aware of this so we can plan accordingly.
4) Individuals that have recently traveled are required by the Pennsylvania Department of Health to quarantine for a 10 day period if they do not have a negative pcr covid-19 test. If you have been traveling, please let our facility know this before coming into your appointment. We do offer COVID-19 testing, therefore, we would be able to perform the test and then move your appt back until your results come in.
For more information on what traveling regulations exist from the Pennsylvania Department of Health , please visit their website at Travelers (pa.gov).
We want to thank you for your patience during this challenging time, as we work towards keeping you and our staff safe!